Frequently Asked Questions

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders ship within 1-3 business days. Standard shipping typically takes 3-7 business days depending on your location.

Do you ship internationally?
Currently, we only ship within the United States. We're working on expanding our shipping options.

Returns & Refunds

What is your return policy?
We offer a 30-day return window for unused, unopened items in original packaging. See our Return Policy for full details.

Can I return a Made to Order item?
No, Made to Order items are final sale and cannot be returned as they are custom manufactured for your order.

Made to Order Items

What does "Made to Order" mean?
Made to Order items are manufactured specifically for your order after purchase. These items have longer lead times (typically 2-4 weeks) as indicated on the product page.

Can I cancel a Made to Order item?
Made to Order items cannot be cancelled once the order is placed, as manufacturing begins immediately.

Fitment

How do I know if a part fits my vehicle?
Each product listing includes fitment information. If you're unsure, contact us at admin@awdmods.com with your vehicle's year, make, model, and trim level.

What if I order the wrong part?
If you order incorrectly, you can return unused items within 30 days. Customer pays return shipping for incorrect orders.

Payment

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Shop Pay.

Contact

How can I contact you?
Email us at admin@awdmods.com or use our Contact page. We typically respond within 24 business hours.

AWDMods / AWDMods